It’s rare that I’ve been so moved to write a letter to the President of any institution though I had to share with you the wonderful experience that we had recently with your company. For nearly a year, my fiancé and I have been looking for our first home together and had our sights on the Upper West Side, we lived in a rental for several years though we really wanted to find our first permanent home and we had a very set idea of what we truly wanted. We were novices to a certain degree though we were fortunate enough to be recommended to Camille Duvall-Hero, a broker in your organization that was unbelievable on every conceivable level. As you know, finding the right place for any individual, couple or family comes with a myriad of challenges and along the way, we certainly had a healthy degree of starts and stops, change of direction and even a failed offer. Ultimately, we found a terrific place though it posed some very real challenges in getting it over the finish line. Yet, through every challenge, Camille was the consummate professional, so prepared, so diligent in her dealings with us and with the kind of commitment that one rarely sees. She fought for us like it was her own place. She was part broker, sometime psychologist and a terrific educator throughout it all and its pretty evident that sheäó»s a wonderful human being.